Parts and Service
Hinds-Bock has a complete parts inventory department and experienced customer service personnel with in-house technicians and engineers that provide on-site installation and turnkey start-up support for custom designed equipment and systems. We maintain complete documentation on every machine we build and support those machines with a thoroughly stocked parts department.
Our parts department is extremely efficient at shipping and providing parts for depositors, fillers and pumps. Typically, we ship inventoried parts the same day of the order — even supporting machines that are over 30 years old.
Our test facility runs customer provided samples of products to evaluate filling characteristics and determine agitation and spout requirements. Tests are typically videotaped so that our customers can observe the deposit configuration. Frozen samples of deposited materials can be returned to the customer.
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Our Team
CUSTOMER SERVICE
Brad Roberts
Customer Service Manager
941 486 8800
broberts@fillers.com
PARTS DEPARTMENT
General Inquiries:
Toll Free: +1 888 557 7881
parts@hinds-bock.com
Chris Armer
Parts / Shipping Manager
+1 941-718-7205
chrisa@hinds-bock.com
Sales Team
Our team of dedicated sales members is here to answer any questions or project inquiries you may have.
What Our Customers Are Saying
Dolores Canning Co., Ltd
“We’ve been extremely happy with the reliability and endurance of our machines… a top-notch product!”
— Scott A. Molton
Tennessee Moonshine Cakes
“The Hinds-Bock piston batter depositor absolutely streamlined the bakery part of our business.”
— Bill Toon
Grizzly Pet Products
“I can’t think of a day we don’t use the filler. The ease of use of this machine, I can’t put it into words.”
— Jeremiah Palsen
Our History
Hinds-Bock is part of the Middleby Corporation, a U.S.-based publicly traded company. Hinds-Bock Corporation is based in Palmetto, Florida with our sister company Inline Filling Systems and together forms Middleby Filling and Depositing Solutions. They are a leader for industrial grade bakery and food processing equipment in North America.
Our experience in the design, manufacturing and selling of custom filling, depositing, and pumping equipment actually dates back to 1962 when the Philip Bock Corporation pioneered air-powered piston filler technology and we have produced over 12,000 machines to date.
Middleby is a global leader in the food service, food processing, and bakery production equipment industry. Middleby develops, manufactures, markets, and services a broad line of equipment used in the commercial food service, food processing, and residential kitchen equipment industries.
Hinds-Bock is headed by President Rod Gregg who has been with the company 39 years. The company utilizes a highly experienced sales staff and (7) well qualified Engineers to handle our customers’ needs. Hinds-Bock has an in-house testing facility which includes depositors and pumps to test and video our customers’ specific products prior to developing and quoting the machines.
The company keeps several million dollars of parts inventory on hand for quick delivery, and key manufactured parts can be turned around very quickly to keep our customers up and running.